FAQs
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FAQs

The questions specifiers, contractors and end clients ask us most often. If yours isn't here, get in touch — we usually reply inside a working day.

— Response time
≤ 1 working day
— Topics
Standards · Process · Tenders · Sectors
— Direct line
01226 397898
— Email
info@ventexuk.co.uk
— Group 01

Standards & compliance

What standards do you work to?

We design, manufacture and install against BS 476 and EN 1366 for fire and smoke control, DW/144 for sheet metal ductwork, and DW/172 for kitchen extract. Full audit paperwork accompanies every project.

Do you supply audit and sign-off paperwork at handover?

Yes — every project ships with a full audit pack at handover, covering compliance documentation, certification and the records main contractors and specifiers need to sign off against the relevant standards.

What's tested under BS 476 and EN 1366?

BS 476 tests the fire resistance of building elements (including ductwork); EN 1366 is the European service-install fire-resistance standard. We design smoke-extract ductwork to comply with both — the audit pack at handover documents the chain of evidence.

— Group 02

Working with us

How quickly do you respond to enquiries?

Inside one working day, with a senior contact and an outline approach. You'll speak to one of the principals (Tom or Joe) from the first call.

What information do you need to provide a quote?

Ideally: building type and scale, programme dates, M&E drawings if available, standards required, and a key contact. We can also work from a brief description and a site visit if drawings aren't ready.

Do you cover the whole UK?

Yes — we're based in Barnsley, South Yorkshire, and deliver projects nationwide. Recent work covers Manchester, Leeds, Sheffield, London, Liverpool, Doncaster and Newcastle.

— Group 03

Tenders & commercials

Do you take on tender work?

Yes. Send PQQs and ITTs to tenders@ventexuk.co.uk and we'll respond within the tender window with a senior contact and a delivery approach.

Are you Constructionline / CHAS registered?

Yes — Constructionline and CHAS registered. SafeContractor and ISO 9001 are currently in progress and will be added to the audit pack once granted.

Will the same person handle the project from start to finish?

One of the principals (Tom or Joe) is the senior contact on every project — from estimating through to handover. No handoff between teams.

— Didn't find your answer?

Send the question directly.

We'd rather answer one specific question than write a generic FAQ. Send the detail of your project and we'll come back within a working day.